When a guest asks about nutrition information, what should you provide?

• A. Memorize every item’s nutrition facts and recite them verbatim.
• B. Refuse to provide any information.
• C. Point them to the nutrition information board or official materials, and involve management if needed.
• D. Provide industry averages for all items.

Answer: (C)

When a guest asks about nutrition information, point them to the official nutrition information board or materials and involve management if needed. This approach ensures they get accurate, up-to-date numbers that reflect the exact items you serve, and it keeps you aligned with store policies and the available data. Official resources are prepared and maintained by the restaurant, so they provide reliable details rather than guesses. If the guest wants help interpreting the data, offer to connect them with a manager or a trained team member. Memorizing every item isn’t practical and can lead to outdated or incorrect information; refusing information misses a chance to help, and providing industry averages can mislead because those numbers don’t reflect your specific menu.