If a guest asks for official nutrition information, what should you do?

• A. Provide available nutrition data if asked or direct them to official sources; note that items can vary.
• B. Tell them nutrition data is not available at Twin Peaks.
• C. Provide only a general statement about ingredients.
• D. Suggest they consult a third-party app.

Answer: (A)

Providing accurate, official nutrition information and guiding guests to official sources is essential. When a guest asks for official nutrition information, share the data that Twin Peaks has published or direct them to the official sources, such as the Twin Peaks nutrition facts page or printed sheets. This keeps the information correct and up to date. Remember that numbers can vary with modifications, regional differences, or changes in ingredients, so point them to the data that matches their exact order. If they’ve customized something, offer to pull the updated figures for that specific configuration. This approach ensures guests get reliable details rather than estimates.

Telling them nutrition data isn’t available isn’t accurate, since official information exists. Providing only a general statement about ingredients doesn’t give the precise calories and macros guests often want. Suggesting a third-party app isn’t ideal when official sources are available, as those apps may have outdated or incomplete data.