How should you verify a guest's seating assignment when they return after a break?

• A. Ask them to wait while you check seating.
• B. Confirm the name or table number and re-seat them quickly.
• C. Move them to a new location.
• D. Disrupt the guests currently seated to accommodate.

Answer: (B)

Verifying a guest’s seating after a break is about confirming the exact spot they’re assigned and getting them back to it quickly and politely. The right approach is to check the guest’s name or the table number on the seating chart or reservation system and then escort them to that same table. This keeps the seating plan accurate, prevents mix-ups with other guests, and minimizes any waiting or confusion for the party. It also shows you’re attentive to their original seating and ready to resume service smoothly.

Why this works better than the other options: asking the guest to wait while you check seating introduces an unnecessary delay and can feel disorganized. moving them to a different location or disrupting guests who are already seated breaks the flow of service, risks misplacing the party, and comes across as inconsiderate. Quick, precise verification and a swift escort to the correct table maintain professionalism and guest comfort.