After delivering the main course, what is the recommended sequence for offering dessert and presenting the check?

• A. Confirm satisfaction, address any issues, and then offer dessert or the check.
• B. Offer dessert first, then check for satisfaction.
• C. Present the check before asking about satisfaction.
• D. Ignore dessert options and present the check.

Answer: (A)

After delivering the main course, focus on the guest’s experience by first confirming their satisfaction and addressing any issues. Only then should you offer dessert or present the check. This order keeps the dining experience respectful and relaxed: you resolve problems or concerns while the memory of the meal is fresh, and you avoid pressuring guests with dessert or the bill while there might still be dissatisfaction. Once any issues are resolved, a natural, smooth transition to dessert or the final check feels thoughtful and confident. If everything went well, dessert becomes a pleasant upsell opportunity, and the check can come at a natural pace after dessert.